ShieldWorthy for insurance

Modernize how you collect and manage premiums

Insurance runs on scheduled payments, high-value transactions, and a compliance bar most verticals never face. Worthy collects premiums across ACH and card, handles endorsements and cancellations cleanly, and gives you the audit trail regulators expect.

Trusted across

  • Beacon Mutual
  • Safeguard
  • Meridian Life
  • Cornerstone
  • Anchor
  • Provident
Insurance customer experience

The opportunity

Premiums move money in specific patterns

Recurring collection, mid-term adjustments, and a compliance review that gates everything. The payment stack has to be built for all three.

  1. 01

    Recurring collection is the lifeblood

    Premiums are scheduled and unforgiving. A small failure rate compounds into lapsed policies and lost lifetime value, and the loss is usually invisible until renewal reporting surfaces it.

  2. 02

    Compliance gates every decision

    Carriers run some of the most demanding vendor due diligence in the market. Security posture, data retention, and audit evidence all have to be settled before a single premium routes.

Why Worthy

Built for how insurance handles money

Reliable recurring collection, structured adjustments, and the compliance posture carriers require before onboarding a processor.

  • ACH first-attempt success on recurring premiums

    0.00%

    0.00%

  • settlement to your operating account on eligible routes

    T+0

    T+0

  • Service Provider certification, audited annually

    PCI L0

    PCI L0

  • due diligence packet, DPAs, and security questionnaires

    Ready

    Ready

Use cases

Payments across the full policy lifecycle

Collect premiums reliably, handle mid-term changes cleanly, and answer the compliance questions before they are asked.

Premium collection

Recurring premiums that actually recur

Scheduled ACH and card collection with bank account validation, retry cadence tuned to NACHA return codes, and automatic payment-method updates. Fewer policies lapse for reasons that had nothing to do with the policyholder.

Explore Decline Recovery

Adjustments

Cancellations and refunds, structured

Pro-rated refunds, mid-term cancellations, and endorsement-driven premium changes, each carrying the reason, the calculation, and the underlying policy reference. Auditors see a clean trail instead of a spreadsheet.

Explore Reconciliation

Reporting

The reporting your regulators expect

Every transaction carries audit-ready evidence with retention windows configurable to your regulatory profile. Per-state reporting and full export whenever an examiner asks.

Explore Observability

Collection surfaces

Make paying a premium simple

Hosted payment pages and embedded forms that let policyholders pay by bank or card and save the method for future premiums, reducing the manual follow-up your service team handles today.

Explore Acceptance Engine

Customer spotlight

A carrier cut involuntary lapses by fixing the collection layer rather than the policy

Bank account validation and retry logic tuned to NACHA return codes kept recurring premiums flowing, turning a quiet source of policy churn into a reliable collection engine the service team no longer chases.

99.88%

ACH first-attempt success on recurring premium collection

Products used

  • Decline Recovery

  • Reconciliation

  • Observability

  • Risk engine

Case studies

Patterns we see across carriers and intermediaries

Representative engagements grouped by where in the insurance value chain each pattern shows up.

Auto and property carriers

A regional carrier moved monthly premium collection onto ACH with card as a fallback, then automated endorsement-driven adjustments that had previously been manual journal entries.

Decline Recovery

Reconciliation

Reinsurance and wholesale

A wholesale operation moved large-ticket transactions onto structured settlement with treasury integration, keeping a full audit trail on every movement.

Smart Routing

Observability

Health and specialty

A specialty program handled pre-authorization holds and refund management for over-collected premium, with structured handling for benefit-card payment methods.

Acceptance Engine

Customer Vault

MGAs and brokerages

An MGA consolidated premium routing across multiple carrier relationships, giving finance one reconciliation view instead of one per carrier and clean commission accounting underneath.

Reconciliation

Accounting Exports

Partners

Connect your policy and billing systems

Worthy integrates with policy administration, billing, and agency management systems so payments fit into the stack carriers already operate rather than forcing a parallel process.

Standards and assurance

Pass due diligence the first time

Carrier procurement asks harder questions than most. The documentation is assembled before you ask for it.

PCI DSS Level 1

Certified Service Provider, audited annually, with attestation and full report scope available to your security team.

Due diligence packet

Information security questionnaires, data processing agreements, subprocessor lists, and business continuity documentation ready on request.

Retention you control

Configurable retention windows per regulatory requirement, with structured export for examinations and audits.

Explore more

Related solutions

FlashWORTHY FOR INSURANCE

Ready to modernize premium collection?

The team can review your current ACH performance and vendor compliance requirements on the first call. Bring last quarter's return rate if you have it.