Observability gives you real-time visibility across every processor in one normalized view. Monitors watch it around the clock and tell you the moment something moves, so problems surface as alerts rather than as support tickets.
Real-time
Visibility rather than end-of-day batch reporting
24/7
Automated monitoring across every connected provider
Seconds
From anomaly detected to alert in your team channel
99.97%
Platform uptime, trailing twelve months
Observability shows you. Monitors tell you.
One gives your team the ability to answer any question about your payment stack. The other means they do not have to be watching to find out something broke.
Unified view
Every processor on one screen
Processor dashboards each measure things slightly differently, which makes comparing them close to useless. Worthy normalizes authorization, latency, cost, and decline data across every provider so you are comparing the same thing.
Normalized metrics across all connected processors
Segment by card brand, geography, BIN, or amount band
Real time, not an end-of-day batch file
Drill-down
From portfolio number to single transaction
Start from a number that looks wrong and follow it down to the processor, card type, geography, and the individual transactions underneath. Root-cause analysis without a data export or a query you have to write.
Trace any metric to the transactions behind it
Decline reason breakdowns segmented by processor
Full transaction timeline and event history
Monitors
Know before your customers do
Set a threshold once and Monitors watch it continuously across every provider. When authorization dips, latency climbs, or refunds spike, the alert reaches your team with the likely drivers already attached.
Thresholds on authorization, latency, decline rate, and refunds
Alerts to Slack, email, or webhook, routed by severity
Context and probable cause attached to every alert
For engineering
Payment failures usually reach engineering through customer complaints, which is the slowest possible detection method. Monitors put the signal where your on-call rotation already lives.
Webhook alerts into your existing paging stack
Latency and error-rate visibility per processor
Event history for incident review
For payments and finance
Most payment questions are answerable from data you already have, if anyone could get at it. Observability puts that in reach of the people who actually have the questions.
Self-serve segmentation and drill-down
Exportable views for reporting
Shared context when something goes wrong
Built for the moment something moves
Detection, context, and response, in the order you need them
Normalized metrics
Authorization, latency, decline reasons, and cost measured the same way across every processor.
Anomaly context
Alerts arrive with the likely drivers attached rather than just a number that changed.
Threshold monitors
Continuous watching on the metrics you choose, with severity-based routing to the right channel.
Event history
A full timeline per transaction and per processor for incident review and post-mortems.
Transaction data is available in real time as events flow through the platform. Settlement-level detail follows the processor reporting cycle, which is typically same-day or next-day depending on the provider.
Yes. Monitors deliver to Slack, email, and webhook, which covers most paging and incident tooling. Severity routing lets you send critical alerts to your pager and informational ones to a channel.
Every processor connected to your Worthy account is covered by the same normalized metrics and monitors, whether it is one of our own processing relationships or one you brought with you.
The alert goes to the channels you configured with the metric, the threshold, and the likely drivers attached. If you have routing workflows configured to respond, those can execute automatically while your team is still reading the alert.
Worthy AI Jarvis
NEW
Ask by voice or text. Jarvis analyzes, recommends, and acts across your payment operations.
Reconciliation
Match settlement to bank deposit to transaction across every processor in one workflow.
Costs Overview
Spot fee leakage, benchmark processors, and reroute volume to protect your margin.
Book a walkthrough and bring the hardest question you currently cannot answer about your payment stack. That is usually the fastest way to see whether this is useful.
