Payments for guests, travelers, and everyone in between
Hospitality and travel run on large tickets, card-not-present bookings, and dispute volume that spikes with the season. Worthy is built for that reality, from authorizing a high-value booking to settling a refund fast enough to keep the guest.
Trusted across
hospitality and travel
- Seaside Resorts
- Voyage
- Summit Tours
- Harborview
- Coastline
- Wanderlust
Travel payments have their own rules
The transaction patterns in this vertical look nothing like retail, and the infrastructure underneath has to account for that.
- 01
High tickets draw issuer scrutiny
A six-thousand-dollar booking crosses thresholds a fifty-dollar order never will. Getting those transactions approved takes routing built for high-value volume, not a default configuration tuned for small baskets.
- 02
The refund is part of the experience
A slow or messy refund is a guest you do not see again. Cancellation fees, partial refunds on optional components, and no-show charges all need structured handling that protects revenue without damaging the relationship.
Built for the
operational realities
Higher approval on high-ticket bookings, fast refunds, and dispute tools tuned to the codes this vertical actually sees.
authorization on high-ticket transactions above $5K
0.0%
0.0%
median refund settlement to the guest card on file
0 hrs
0 hrs
dispute win rate on cases handled through the platform
0.0%
0.0%
settlement to your operating account on eligible routes
T+0
T+0
Payments for the whole guest journey
From the moment a booking is authorized through cancellation, refund, and any dispute that follows.
Authorization
Approve more high-ticket bookings
Route by amount, geography, and card BIN to the acquirer most likely to approve at each price point. The lift lands on the large transactions that carry the most revenue.
Operations
Refunds and cancellations, done right
Full refunds, partial refunds, cancellation fees, and no-show charges through structured workflows with a per-transaction audit trail. Guests see money back fast; finance sees the net position live.
Disputes
Win the disputes travel actually sees
Templates tuned to canceled-service, service-not-received, and quality reason codes. Evidence assembles automatically from your booking system, receipts, and communication history.
Capture
Hold and capture on your terms
Configurable delayed capture and multi-authorization flows for stays, rentals, and tours. Capture only what you actually collect, without holding a guest card open indefinitely.
A tour operator cut refund turnaround while holding dispute win rates through peak season
Structured refund workflows and vertical-tuned dispute templates let the operator keep guests satisfied through cancellations while defending revenue against a transaction mix that draws chargebacks by nature.
68.4%
dispute win rate across a chargeback-heavy transaction mix
Products used
Acceptance Engine
Smart Routing
Disputes
Reconciliation
Patterns we see across the vertical
Representative engagements grouped by the corner of hospitality and travel where each pattern shows up most.
Hotels and lodging
A regional hotel group unified multi-day authorization, incidental holds, and folio settlement at checkout, so front-desk staff stopped reconciling card holds by hand.
Acceptance Engine
Reconciliation
Attractions and leisure
An attractions operator handled on-sale spikes for seasonal passes without degradation, then processed the refund wave after a weather closure through one structured workflow.
Smart Routing
Reconciliation
Rental and mobility
A vehicle rental business standardized pre-authorization on pickup, capture on return, and damage-fee handling, with same-day refund settlement on eligible routes.
Acceptance Engine
Customer Vault
Tour operators and OTAs
A tour operator moved high-ticket booking capture onto delayed settlement with partial refunds for optional components, giving each guest clean per-booking reporting.
Smart Routing
Disputes
Connect your booking and property systems
Worthy integrates with property management systems, booking engines, and channel managers so payments fit the systems your team already runs rather than replacing them.
Built to clear your security review
Hospitality groups handle guest data across many properties. Worthy comes with the certifications and documentation to satisfy that review.
Ready to talk
hospitality payments?
Bring your property management or booking system, your current processor, and your dispute rate, and we will show you what the numbers could look like on Worthy.